Dealing with Arson Fire Damage

8/19/2016 (Permalink)

Our technicians are equipped to clean and restore just about anything in the average home following a fire.

Having to Deal with Arson and Fire Damage 

Arson is a serious criminal offense which can result in decades behind bars for those responsible. For the victims of arson, the tragedy is often worse than simply the loss of their home, as arson cases are handled with extreme caution by insurers and may lead to financial ruin as well. For many residents pushed out of their home by arson, getting back in safe and sound is their top priority, which is why we prioritize fast restorations and speedy responses. Here are a few tips for dealing with fire damage as a result of arson should it happen to you.

Don't Try to Clean Up Yourself

Trying to clean and restore your home following fire damage can be dangerous, and while you may make things a little better, it often takes professional care and tools to get the job done right. Our technicians are equipped to clean and restore just about anything in the average home following a fire and do their jobs thoroughly. Additionally, you should refrain from personal effort for insurance purposes, as many insurance providers will take issue with any actions you undertake without their approval.

Be Patient with Insurers

Insurance providers are often slow to pay following an arson, although this is because they must be sure that it was not you who started the fire in the first place. They operate on a principle of innocence until proven guilty, and so if you had nothing to do with the fire, don't worry, the provider will eventually pay for the damages. Be sure to work closely with them, and follow any instructions they give.

Talk to the Police

Our SERVPRO Professionals suggest to work closely with police investigators, as finding the arsonist will be crucial in convincing insurance companies of the fire damage and ensuring justice is served. Above all, you should work with them to ensure your personal safety, as the perpetrator may still have a grudge against you. Additionally, it is a good idea to attend all court dates so as to secure a conviction; otherwise, the arsonist may come back to hurt you again.

Locally Owned Company with National Resources

SERVPRO of Albany and Americus helps homeowners to get through tough times by providing reliable, fast fire restoration services, and can help to repair damages from fires of all shapes and sizes. Call us 24/7 at (229) 439-2048 for services or a quote.